(Draft to be approved)
At Portage College we respect your privacy.
Personal information is the information we have that relates to you, our customer, as an individual. Personal information, beyond your name and contact information may include any or all of the following: a record of your purchases and payment method, alternate contact information and your account number.
Log files such as those described in the above paragraph, are not tied to personally identifiable information and we will not use this data to identify personal information through other third parties. We do not collect personal information such as names, ages, phone numbers, addresses or e-mail addresses from visitors to The Site. Any aggregate statistical information not tied to a person would not be considered personal information.
Any information that we collect is used for the purposes of administering The Site, to personalize your web experience, to respond to your contact requests, to improve our website, to analyze The Site statistics and usage, and to provide you with tailored marketing and advertising. We do use personal information collected offline to serve our customers with the right materials at the right levels, delivered to the right address, and to ensure that the financial relationship is correct and current, we need to have certain basic personal information on file.
We will remove or destroy personal information when it is no longer relevant for the uses for which it was gathered. We will not retain personal information indefinitely. Generally a name is retained for two years after it has become inactive. Files are then destroyed or deleted, except for those on data tapes and financial records, which, in accordance with the law, have to be archived for seven years. Archived information is not accessed or used for operational or marketing purposes.
Users who wish to opt-out of receiving interest-based ads can visit http://www.aboutads.info/choices and also have the following options:
The Site does not currently take actions based on Do Not Track signals as a simple, uniform technology has not yet been developed. To learn more about Do Not Track visit https://allaboutdnt.com/
To learn more about opting-out of receiving interest-based ads, Users can visit the Digital Advertising Alliance of Canada website at http://youradchoices.ca/ or by visiting the Digital Advertising Alliance Consumer Choice Page at www.aboutads.info/choices.
We will delete your name from our mailing list following the receipt of your request by letter, fax, email or phone.
Everyone at Portage College takes your privacy and information very seriously. We do share aggregate information about your use of our site with internal stakeholders and with our trusted social media, marketing, advertising, web hosting and analytics partners.
All personal information is kept confidential and we have implemented safeguards to protect information whether in print, electronic or any other form. Our employees are obliged to abide by the FOIP Act and College policies, guidelines, and procedures relating to the proper use of personal information.
We will make available, upon request, personal information we have on file, when the owner of that information has made an explicit request to access that information and we will correct, amend or delete information at your request, and if legally entitled to do so.
We must obtain the consent of anyone whose name may be retained in our records to receive products or information. The customer can at any time withdraw consent to receive further information or products. We will then remove the customer's name as quickly as possible. If you do not consent to the terms of the policy as it applies to the website, please stop using the website.
From time to time we may acquire from outside companies lists of customers who have consented to receive information. It may sometimes occur that a name that we have deleted on request from our files may appear on one of the lists we have acquired. In such a case the customer may request another deletion.
To ensure a high level of customer service, our customer service calls are monitored on an ongoing basis for training purposes only. We do this to ensure the highest level of service to our customers and to enable our staff to improve their skills through practical mentoring and coaching.
All information held by us is subject to strict internal security to prevent unauthorized access and improper usage. Electronic records are subject to limited access by authorized personnel who must use passwords and other security measures. Print records of personal information are subject to physical protection such as locked rooms or cabinets, accessible only to authorized personnel.
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