Refund Policy

Financial Obligations

All financial obligations to the College must be met before transcripts will be released to the student or third party. The College may withhold services to students who have outstanding accounts.

Tuition refunds are calculated on the basis of the official date of withdrawal from Portage College.

Universal/instructional fees (tuition and technology fee):

  • For a non-registered student (no show) — full refund.
  • When the College cancels an offering — full refund.
  • Within the first 8 calendar days of the program/course start date — full refund.
  • Student attends up to 20% of the course or program — 75% refund.
  • Student attends over 20% of course or program — no refund.
  • Refunds to Advanced Education for Alberta Supports (formerly Alberta Works) program are in accordance with College Policy.

Apprenticeship and oversubscribed programs:

  • Tuition deposit is non-refundable.
  • Cancel one business day or more before tuition deposit due date — full refund.
  • Less than one business day cancellation or no show — no refund.

Continuing Education courses and programs:

  • No refund is issued beyond the course cancellation or registration date, as advertised by the College unless the offering is cancelled by the College.

Universal non-instructional support fees:

  • For recreation and comprehensive fees a non-registered student (no show) — full refund.
  • When the College cancels an offering — full refund.
  • Within the first 8 calendar days of the program/course start date — full refund.
  • After 8 calendar days — no refund.

Application fee:

  • Once a student is past the "Applied" state in our Student Records system, no refunds are given.

Fees for other services offered at the College (such as books and housing) are based on student utilization, and refunds vary depending on service and circumstance.

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