During the Canada Post postal strike, please use other ways to communicate with us. Email info@portagecollege.ca, or call toll free 1-866-623-5551, or use private couriers. 
Refund Policy

Financial Obligations

All financial obligations to the College must be met before transcripts will be released to the student or third party. The College may withhold services to students who have outstanding accounts.

Tuition refunds are calculated on the basis of the official date of withdrawal from Portage College.

Fees for other services offered at the College (such as books and housing) are based on student utilization, and refunds vary depending on service and circumstance.

International Student Refund Policy

  • $160.00 CAD Application fee is non-refundable
  • $5000.00 CAD Confirmation deposit is non-refundable

 Special Circumstances:

  • Permit Denied – you may be eligible for a $4,500 CAD partial refund of the confirmation deposit ($500 CAD is non-refundable) 
  • To be eligible for the partial refund, you must submit a request to international@portagecollege.ca, accompanied by proof of denial (Letter of Refusal)
  • Request must be submitted within 4 weeks of the date on the letter of refusal
  • Once a student is past the "Applied" state in our Student Records system, no refunds are given.
  • Tuition deposit is non-refundable.
  • Cancel one business day or more before tuition deposit due date — full refund.
  • Less than one business day cancellation or no show — no refund.
  • No refund is issued beyond the course cancellation or registration date, as advertised by the College unless the offering is cancelled by the College.
  • For recreation and comprehensive fees a non-registered student (no show) — full refund.
  • When the College cancels an offering — full refund.
  • Within the first 8 calendar days of the program/course start date — full refund.
  • After 8 calendar days — no refund.
  • For a non-registered student (no show) — full refund.
  • When the College cancels an offering — full refund.
  • Within the first 8 calendar days of the program/course start date — full refund.
  • Student attends up to 20% of the course or program — 75% refund.
  • Student attends over 20% of course or program — no refund.
  • Refunds to Advanced Education for Alberta Supports (formerly Alberta Works) program are in accordance with College Policy.
We acknowledge that Portage College’s service region is on the traditional lands of First Nation Peoples, the owners of Treaty 6, 8 and 10, which are also homelands to the Métis people. We honour the history and culture of all people who first lived and gathered in these lands.
Facebook Instagram Linkedin RSS Twitter YouTube TikTok