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Critical Workplace Issues

Learn new strategies and explore ways to improve your skills.

These courses explore the various critical issues that arise in the workplace, including workplace violence, harassment, crisis management and cyber security.

You will gain a deeper understanding of these issues and develop strategies to address them in the workplace.

crisis management image

Micro-credentials are short, concentrated groups of courses that are really flexible. You can take as many as you like, in any order, and because they are asynchronous you can take them at any time it suits you. You will be awarded a badge for each individual course, once you have completed all four courses you will gain your micro-credential.

The cost for each individual course listed below is $60. For more Information email: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course Listing

Course ID: 

Name: Workplace Violence

Course Outcomes:

    • Define workplace harassment.
    • Recognize bullies, and how to avoid hiring them.
    • Create a risk assessment, and understand how to handle violence.
    • Recognize social and business responsibility.
    • Develop relevant policies and procedures.
    • Investigate complaints.

    Hours: 6

    Credits: N/A

    Delivery: Asynchronous Online Micro-credential

    Cost: $60

    Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

    Timelines: End of the academic year, June 30th

    Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

    Course ID: 

    Name: Managing Workplace Harassment

    Course Outcomes:

      • Define various types of discrimination and harassment.
      • Identify the different types of harassment and their signs.
      • Outline the employer’s responsibilities.
      • Discuss how to remediate workplace harassment.
      • Outline the harassment reporting processes and procedures.
      • Discuss the steps that will be necessary for reporting harassment in the workplace.

      Hours: 6

      Credits: N/A

      Delivery: Asynchronous Online Micro-credential

      Cost: $60

      Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

      Timelines: End of the academic year, June 30th

      Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

      Course ID: 

      Name: Crisis Management

      Course Outcomes:

        • Identify potential risks.
        • Describe the myths behind workplace violence.
        • Define escalation and identify examples.
        • Practice concerning behaviors.
        • Describe what a trigger is and how that can escalate.
        • Describe the proper response to an event.

        Hours: 6

        Credits: N/A

        Delivery: Asynchronous Online Micro-credential

        Cost: $60

        Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

        Timelines: End of the academic year, June 30th

        Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

        Course ID: 

        Name: Cyber Security

        Course Outcomes:

        • Describe different types of malware and security breaches.
        • Outline the types of cyber-attacks to look out for.
        • Develop effective prevention methods.

        Hours: 6

        Credits: N/A

        Delivery: Asynchronous Online Micro-credential

        Cost: $60

        Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

        Timelines: End of the academic year, June 30th

        Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

        We acknowledge that Portage College’s service region is on the traditional lands of First Nation Peoples, the owners of Treaty 6, 8 and 10, which are also homelands to the Métis people. We honour the history and culture of all people who first lived and gathered in these lands.
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