EXAM SERVICES

**HOLIDAY CLOSURE** There will be no exam services Dec. 20, 2024 - Jan. 6, 2025

Priority for exam services is available to:

• current Portage College students/staff (and students enrolled in applicable partner institution programs)
• those writing job certification exams (on a case-by-case basis)

Please note that external post-secondary exams may be referred to alternate providers. 

Requesting an exam:

Please fill out the exam request form, and we will respond in 1-2 business days. 

• Submitting this request form does not guarantee proctor availability.

Fee schedule:

Hourly rate: $25.00/hour (no refund if student finishes before his/her scheduled time is up). Please note exam fees are waived for current Portage College students and staff (and students taking applicable programs from our partner institutions).

• Cold Lake: Debit or credit card payments are to be paid through the Library.

• Lac La Biche: Debit, credit card and cash payments are to be paid at the Student Services department before the exam. To pay your exam fees over the phone, call Student Accounts at 780-623-5706. Ask for your receipt number and provide the number to the invigilator before or at the exam day.

Invoicing is available for institutions/employers. In order to invoice, our Accounts Receivable department needs the following information:

• Student name(s)
• Student ID no. (if available)
• Course name(s)/exam name(s)
• Exam date(s)
• Length of exam(s)
• Purchase order no. (if applicable) and/or invoicing instructions
• Email contact of person/department that the invoice can be forwarded to electronically
• Contact info and full mailing address of institution/employer/individual to be invoiced
• Amount to be invoiced (e.g., 3 hours at $25/hour)

Exam Guidelines:

• Invigilation/proctoring is provided for both online and print exams.
• The invigilator is a library staff member who distributes, supervises, collects and returns the completed exam to the student's institution. 
• All exams are to be sent directly, via mail or email. Students are responsible for making arrangements with their institutions.
• If exams or other documents are to be mailed back, a pre-paid package will need to be provided by the student or their institution.
• Invigilators/Proctors cannot invigilate exams for relatives, friends, neighbours, coworkers, and people residing at their address of residence.
• Students are required to contact us a week ahead to confirm booking/exam delivery.
• Personal belongings, such as cellular phones, books (unless open-book exam), coats, etc., are not allowed in the exam room (lockers and locks are provided at the Cold Lake campus).
• Please arrive 15 minutes prior to your scheduled exam time.  You must present valid government photo ID at the time of examination.
• Students are placed in an exam room and monitored closely (including video monitoring). Private exam rooms are not guaranteed at the Cold Lake campus.
• Please note: Invigilators/Proctors have the right to refuse proctoring/invigilating exams if conditions cannot be met or guiding principles cannot be adhered to.

If you have any questions, please contact us at library@portagecollege.ca