Managing Workplace Dynamics

Learn about the different aspects of workplace dynamics.

Effective workplace management is essential for the success of any organization. By the end of these courses, you will have a comprehensive understanding of workplace dynamics and the skills needed to manage them effectively. You will be equipped with the tools and knowledge to create a positive workplace culture that promotes productivity, innovation, and employee engagement.

Micro-credentials are short, concentrated groups of courses that are really flexible. You can take as many as you like, in any order, and because they are asynchronous you can take them at any time it suits you. You will be awarded a badge for each individual course, once you have completed all four courses you will gain your micro-credential.

The cost for each individual course listed below is $60. For more Information email: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course Listing

Course ID: MWDM010

Name: Diversity & Inclusion

Course Outcomes:

Define diversity.
Describe various forms of diversity.
Outline the importance of diversity training.
Handle conflicts with regard to diversity.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course ID: MWDM020

Name: Workplace Diversity

Course Outcomes:

Explain the definition, terms, and history of diversity.
Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives.
List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community.
Use active listening skills to receive messages within a diverse population.
Employ effective questioning techniques and communicate with strength.
Describe the importance of body language, both your own and that of others.
Identify the importance of body language in interpersonal communications.
Identify ways to encourage diversity in the workplace, and ways to prevent and discourage discrimination.
Respond to personal complaints.
Develop a support system to manage the resolution process.
List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action.
Identify the process an organization must follow to receive and respond to a complaint.
Create mechanisms to prevent or reduce repeat situations.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course ID: MWDM030

Name: Workplace Harassment

Course Outcomes:

Identify the words and actions that constitute harassment.
Outline what the law says about harassment.
Implement anti-harassment policies.
Educate employees and develop anti-harassment policies.
Discuss employer and employee’s rights and responsibilities.
Address accusations of harassment.
Apply proper mediation procedures.
Deal with the aftermath of harassment.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course ID: MWDM040

Name: Bullying

Course Outcomes:

Describe why it is essential that Workplace Bullying is prevented.
Identify the benefits for self and the company in pursuing an objective of eliminating workplace bullying completely.
Raise awareness of what workplace bullying is and how to recognize and prevent it from happening.
Identify different types of workplace bullying and how they negatively affect the workplace overall.
Discuss Human Resources and its best practices to deal with issues associated with workplace bullying.
Define the steps to handling complaints associated with workplace bullying.
Describe the benefits of recognizing and eliminating Workplace Bullying, and the negative effects of ignoring it when it happens.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.