Hospitality & Tourism Diploma

Hospitality and Tourism Diploma

The Hospitality and Tourism Diploma gives students the opportunity to develop skills for work in different sectors of this vibrant industry. The program will be delivered as a blended program, with courses offered in person and online. It will be available at St. Paul Campus.  

This program will teach you valuable skills to make a great first impression while delivering finely tuned customer services that foster inclusive and welcoming environments. Hospitality experts will instruct you in techniques that ensure seamless service, enhancing the customers' experience, whether in a hotel, restaurant, or other visitor experience.

Hospitality & Tourism Image

Career Potential

This program will teach you valuable skills to make a great first impression while delivering finely tuned customer services that foster inclusive and welcoming environments. Hospitality experts will instruct you in techniques that ensure seamless service, enhancing the customers' experience, whether in a hotel, restaurant, or other visitor experience. In the program's second year, students can explore specializations in food service, bartending, hotel operations, or tourism, tailoring their education to their interests. Alongside these specialized tracks, they delve into management strategies, sustainability practices, and entrepreneurship within the hospitality and tourism sector. This comprehensive approach ensures that students receive a well-rounded education grounded in real-world scenarios and industry best practices, preparing them for success in the dynamic world of hospitality. 

Safety Training

All our students receive National Food Safety Certification, WHMIS Training, First Aid/CPR training, Mental Health First Aid,  SafeSell, and ProServe certification, Ladder Safety, and Bear awareness.  

Admission Requirements

  • High School Diploma with:
  • English Language Arts 10-2
  • Math 10-3

English Language Requirements include one of:

  • IELTS scoring of 6.0 with one allowable band of 5.5
  • PTE Academic or PTE Academic Online score of 54
  • Duolingo score of 105
  • TOEFL - Internet score of 7.0

Transferability: N/A

Program Start/End Dates:

Year 1: January 6, 2025 to December 19, 2025

Year 2: January 5, 2026 to December 18, 2025

Year 1: September, 2025

Year 2: September, 2026

Application Deadline:

TBA

Location: St. Paul Campus

Application Fee:

$160

Year 1:

Semester 1 - Winter Term

Tuition $8,000.00
Student Association $116.70
Technology Fee $82.71
Recreation Fee $54.57
Guard Me $602.025
SA Insurance $317.00
Total $9,173.23

Semester 2 - Fall Term

Tuition $8,000.00
Student Association $82.71
Technology Fee $54.57
Recreation Fee $109.14
Total $8,246.42

Other purchases may be necessary in order for students to complete their courses/program.

Students will need regular access to a computer and an internet connection. High speed broadband access is highly recommended for the optimal learning experience.

For technical requirements, visit our Moodle page.

Hospitality & Tourism Diploma Course Listing

  • FOUNDATIONS OF HOSPITALITY

    Course ID: HOSP

    Name: FOUNDATIONS OF HOSPITALITY

    Hours: 60

    Credits: NA

    Students will learn about the importance of integrity, transparency, and social responsibility in hospitality. They will also acquire skills in effective communication, financial management, currency exchange, and stress management techniques specifically tailored for hospitality professionals.

  • HOSPITALITY & TOURISM SAFETY CERTIFICATIONS

    Course ID: HOSP

    Name: HOSPITALITY & TOURISM SAFETY CERTIFICATIONS

    Hours: 60

    Credits: NA

    This course provides essential safety certifications for professionals in tourism and hospitality. Students gain expertise in Safe Sale, Safety National Food Safety Certification, WHMIS, First Aid/CPR, and Mental Health First Aid, Ladder Safety, and Fire Safety and Extinguisher.

  • FRONT OF HOUSE SERVICE

    Course ID: CULA201

    Name: FRONT OF HOUSE SERVICE

    Hours: 40

    Credits: NA

    Students will learn about the different classical service styles and the proper classical dishware settings. Students will learn how to properly serve guests in a classical and professional style in a dining room setting. Students will also learn customer service skills to ensure guests' satisfaction.

  • FOOD, WINE, & BEVERAGES

    Course ID: CULA208

    Name: FOOD, WINE, & BEVERAGES

    Hours: 40

    Credits: NA

    Students will gain comprehensive knowledge of beverage services. This course will introduce students to the history and processes of wine making. Students will discover different wine varietals through theory and tastings, as well as food and wine pairing, different classifications of spirits, and styles of beers.

  • PRACTICUM 1

    Course ID: Practicum

    Name: PRACTICUM 1

    Hours:

    Credits:

    In the first year, students participate in a work integrated learning through a month-long practicum in a food establishment. Students' placements will be in May.

  • BUSINESS COMMUNICATION 1

    Course ID: COMM

    Name: BUSINESS COMMUNICATION 1

    Hours: 64

    Credits: NA

    Business Communications I reviews and develops skills in using standard English principles. Covered within this context is the proper use of grammar, punctuation, and vocabulary essential to anyone who wishes to be a successful office worker. This course identifies common usage errors and demonstrates how to correct them. Students will also be introduced to Outlook 2016 and how to organize your written materials.

  • BUSINESS MATH

    Course ID: BUSI

    Name: BUSINESS MATH

    Hours: 64

    Credits: NA

    This course provides essential math skills tailored for hospitality and tourism. Students learn discounts, mark-ups, measurement conversions, tips, and bill splitting. Practical exercises cover food and beverage event calculations.

  • SALES EXCELLENCE IN HOSPITALITY

    Course ID: HOSP

    Name: SALES EXCELLENCE IN HOSPITALITY

    Hours: 50

    Credits: NA

    This course prioritizes essential topics critical for success in today's competitive Hospitality and Tourism landscape. Students will learn sales techniques and effective communication strategies for enhancing sales performance.

  • CATERING AND SERVICE MANAGEMENT

    Course ID: HOSP

    Name: CATERING AND SERVICE MANAGEMENT

    Hours: 50

    Credits: NA

    This course equips students with the necessary skills to ensure successful event execution and guest satisfaction. Through comprehensive training, students will learn how to liaise effectively with customers, vendors, and team members. The course places a strong emphasis on food, beverage, and service quality for successful event catering.

  • ELECTIVE CHOICE: IMMERSIVE GUIDE TRAINING

    Course ID: TOUR

    Name: ELECTIVE CHOICE: IMMERSIVE GUIDE TRAINING

    Hours: 40

    Credits: NA

    Learn the art of guiding, from crafting engaging narratives to managing group dynamics and ensuring safety. Through hands-on training, develop the confidence and expertise needed to create memorable moments for participants. Whether guiding nature walks, historical tours, or adventure excursions, this course empowers you to connect people with the world around them. NOTE: This course is a choice elective course and not a required course.

  • ELECTIVE CHOICE: INTRODUCTION TO ENTREPRENEURSHIP

    Course ID: ENTR

    Name: ELECTIVE CHOICE: INTRODUCTION TO ENTREPRENEURSHIP

    Hours: 40

    Credits: NA

    This course introduces students to entrepreneurship in hospitality and tourism. Through a blend of guest speakers, field visits, and immersive learning experiences, participants explore regional resources, cultivate a growth mindset, and explore the lifestyle and practices of successful entrepreneurs in the industry. NOTE: This course is a choice elective course and not a required course.

  • STRATEGIC MARKETING IN HOSPITALITY AND TOURISM

    Course ID: TOUR

    Name: STRATEGIC MARKETING IN HOSPITALITY AND TOURISM

    Hours: 50

    Credits: NA

    Students will learn essential strategies for marketing and networking within the hospitality and tourism industry. This includes understanding industry trends, developing strong personal branding, and leveraging digital marketing channels.

  • UNDERSTANDING HOTEL OPERATIONS

    Course ID: HOSP

    Name: UNDERSTANDING HOTEL OPERATIONS

    Hours: 50

    Credits: NA

    The course offers an overview of the hospitality industry, covering key departments in hotels. Students study front office operations, and housekeeping. Emphasis is on roles, exceptional service, and guest satisfaction. Technology, sustainability, and quality assurance are also explored. The course prepares students for diverse roles in the accommodation sector.

  • COMMUNITY LANDSCAPES & TOURISM

    Course ID: TOUR

    Name: COMMUNITY LANDSCAPES & TOURISM

    Hours: 50

    Credits: NA

    Students will learn about the intersection of tourism, hospitality, and community culture. This course explores how communities shape guest experiences and provides practical insights for fostering sustainable tourism practices and creating authentic cultural exchanges. This course equips you with essential skills for navigating diverse cultural landscapes with authenticity.

  • LEADERSHIP AND TEAM BUILDING ESSENTIALS

    Course ID: LEAD

    Name: LEADERSHIP AND TEAM BUILDING ESSENTIALS

    Hours: 60

    Credits: NA

    In this course, students will learn effective self-leadership, organizational skills, and basic management techniques. They’ll also explore running efficient meetings, handling team politics, supervising others, motivating employees, and building strong teams. Through practical lessons and examples, students will gain the confidence and skills needed to succeed as leaders and team players in any workplace.

  • PRACTICUM 2

    Course ID: PRAC

    Name: PRACTICUM 2

    Hours: 80

    Credits: NA

    Practicum 2

  • INTRODUCTION TO EVENT MANAGEMENT

    Course ID: HOSP

    Name: INTRODUCTION TO EVENT MANAGEMENT

    Hours: 50

    Credits: NA

    Students will learn skills to help an event planner ensure the success of various events. Skills include event and logistics coordination, management and communication with vendors, client interaction and customer service, event venue maintenance and cleanliness, and entertainment selection.

  • INTRODUCTION TO TOURISM

    Course ID: TOUR

    Name: INTRODUCTION TO TOURISM

    Hours: 50

    Credits: NA

    The student will learn aspects of the tourism industry including components like tourist boards, travel services, conferences, events, attractions, and the different tourism sectors. It covers industry terminology, tourist behavior, technology, sustainability, collaboration among stakeholders, types of tourism, and regulatory impacts. Through theory and case studies, students gain analytical skills to navigate the industry effectively.

  • PRACTICUM 3

    Course ID: PRAC

    Name: PRACTICUM 3

    Hours: 100

    Credits: NA

    In the last term, students will participate in a work integrated learning through part-time practicum in either a hotel restaurant, lounge/nightclub, entertainment venue, or tourist attractions.

  • ELECTIVE CHOICE: ADVANCED HOSPITALITY: RESORTS & CRUISE SHIPS

    Course ID: HOSP

    Name: ELECTIVE CHOICE: ADVANCED HOSPITALITY: RESORTS & CRUISE SHIPS

    Hours: 40

    Credits: NA

    Students will gain advanced strategies for guest satisfaction, service excellence, and operational efficiency in cruise ships, spas, and resorts. Explore luxury service, wellness trends, and destination-specific knowledge to excel in diverse settings. Whether on a cruise ship, at a spa, or in a resort, this course empowers you with the skills and insights to thrive in dynamic and rewarding roles. NOTE: This course is a choice elective and is not a required course.

  • ELECTIVE CHOICE: INTRODUCTION TO ENTREPRENEURSHIP

    Course ID: ENTR

    Name: ELECTIVE CHOICE: INTRODUCTION TO ENTREPRENEURSHIP

    Hours: 40

    Credits: NA

    This course introduces students to entrepreneurship in hospitality and tourism. Through a blend of guest speakers, field visits, and immersive learning experiences, participants explore regional resources, cultivate a growth mindset, and explore the lifestyle and practices of successful entrepreneurs in the industry. NOTE: This course is a choice elective course and not a required course.

  • ELECTIVE CHOICE: COMMERCIAL BARTENDING

    Course ID: HOSP

    Name: ELECTIVE CHOICE: COMMERCIAL BARTENDING

    Hours: 40

    Credits: NA

    Students will explore the art of commercial bartending, mastering mixology, service excellence, and bar management essentials. From setup to flair techniques, wine knowledge to job hunting skills, this course offers a comprehensive skill set for success in the hospitality industry. NOTE: This course is a choice elective course and not a required course.

  • ELECTIVE CHOICE: IMMERSIVE GUIDE TRAINING

    Course ID: TOUR

    Name: ELECTIVE CHOICE: IMMERSIVE GUIDE TRAINING

    Hours: 40

    Credits: NA

    Learn the art of guiding, from crafting engaging narratives to managing group dynamics and ensuring safety. Through hands-on training, develop the confidence and expertise needed to create memorable moments for participants. Whether guiding nature walks, historical tours, or adventure excursions, this course empowers you to connect people with the world around them. NOTE: This course is a choice elective course and not a required course.

We acknowledge that Portage College’s service region is on the traditional lands of First Nation Peoples, the owners of Treaty 6, 8 and 10, which are also homelands to the Métis people. We honour the history and culture of all people who first lived and gathered in these lands.
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