Coaching and Feedback

Become a more effective communicator, leader, and coach.

Learning how to deliver coaching and mentoring, delivering constructive criticism, life coaching essentials, and trust building and resilience development skills can offer many benefits.

Coaching and feedback skills are highly sought after in the job market. By taking these courses, you can develop these skills and make yourself a more attractive candidate for jobs and promotions.

Micro-credentials are short, concentrated groups of courses that are really flexible. You can take as many as you like, in any order, and because they are asynchronous you can take them at any time it suits you. You will be awarded a badge for each individual course, once you have completed all four courses you will gain your micro-credential.

The cost for each individual course listed below is $60. For more Information email: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course Listing

Course ID:

Name: Coaching and Mentoring

Course Outcomes:

Define coaching, mentoring, and the GROW model.
Identify and set appropriate goals using the SMART technique of goal setting.
Identify the steps necessary in defining the current state or reality of your employee’s situation.
Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
Identify the steps to developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
Identify the benefits of building and fostering trust with your employee.
Identify the steps in giving effective feedback while maintaining trust.
Identify and overcome common obstacles to the growth and development of your employee.
Identify when the coaching is at an end and transition your employee to other growth opportunities.
Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course ID:

Name: Delivering Constructive Criticism

Course Outcomes:

Describe when feedback should take place.
Prepare and plan to deliver constructive criticism.
Determine the appropriate atmosphere in which it should take place.
Identify the proper steps to be taken during the session.
Describe how emotions and certain actions can negatively impact the effects of the session.
Recognize the importance of setting goals and the method used to set them.
Uncover the best techniques for following up with the employee after the session.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course ID:

Name: Life Coaching Essentials

Course Outcomes:

Determine the purpose of life coaching.
Define the benefits of life coaching.
Outline the tools and techniques for life coaching.
Outline a life coaching session.
Describe the different areas of life coaching.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course ID:

Name: Trust Building and Resilience Development

Course Outcomes:

Gain the trust of employees by empowering them.
Promote transparent communication.
Keep the promises you make.
Identify different personality types and how to work with them.
Respect all those you work with.
Keep stress at bay.
Overcome adversities.
Accept and manage change.
Stay motivated.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.