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Interpersonal Effectiveness

Interpersonal effectiveness will help you improve your communication and relationship-building skills.

Interpersonal skills courses help you and your team to effectively interact with each other at work and beyond. Taking these courses will help increase the chances of collaboration on the job and ensure a harmonious work environment.

These courses cover a range of topics, including body language basics, increasing happiness, interpersonal skills, and soft skills.

soft skills image

Micro-credentials are short, concentrated groups of courses that are really flexible. You can take as many as you like, in any order, and because they are asynchronous you can take them at any time it suits you. You will be awarded a badge for each individual course, once you have completed all four courses you will gain your micro-credential.

The cost for each individual course listed below is $60. For more Information email: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course Listing

Course ID: 

Name: Body Language Basics

Course Outcomes:

  • Define body language.
  • Describe the benefits and purpose of interpreting body language.
  • Interpret basic body language.
  • Recognize common mistakes when interpreting body language.
  • Describe your own body language and what you are communicating.
  • Practice your body language skills.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course ID: 

Name: Increasing Your Happiness

Course Outcomes:

  • Discuss how planning ahead cultivates workplace happiness.
  • Create a nightly routine and daily plan.
  • Relate more effectively to others in the workplace.
  • Describe how the workspace environment impacts happiness.
  • Think more positively.
  • Take actions that will create greater workplace happiness.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course ID: 

Name: Interpersonal Skills

Course Outcomes:

  • Describe the difference between hearing and listening.
  • Identify some ways to improve the verbal skills of asking questions and communicating with power.
  • Describe what non-verbal communication is and how it can enhance interpersonal relationships.
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
  • Explain how seeing the other side, building bridges, and giving in without giving up can improve skills in influencing other people.
  • Describe how the use of facts and emotions can help bring people to your side.
  • Identify ways of sharing one’s opinions constructively.
  • Outline tips for preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
  • Identify tips for making an impact through powerful first impressions, situation assessment, and being zealous without being offensive.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

Course ID:

Name: Ten Soft Skills You Need

Course Outcomes:

  • Discuss how soft skills are important to success in the workplace.
  • Describe the 10 key soft skills everyone should have.
  • Use soft skills to relate more effectively to others in the workplace.
  • Use soft skills to communicate, problem-solve, and resolve conflict.
  • Apply soft skills to specific situations.

Hours: 6

Credits: N/A

Delivery: Asynchronous Online Micro-credential

Cost: $60

Micro-credential Badge: Upon completion of this course you will be awarded a Portage College Micro-credential badge.

Timelines: End of the academic year, June 30th

Register for this course: training@portagecollege.ca or call 780-623-5631 or toll-free at 1-888-745-0719.

We acknowledge that Portage College’s service region is on the traditional lands of First Nation Peoples, the owners of Treaty 6, 8 and 10, which are also homelands to the Métis people. We honour the history and culture of all people who first lived and gathered in these lands.
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